Privacy Policy for Koko Kinder

Introduction

Welcome to Koko Kinder, an educational gaming app designed for children under the age of 18. This Privacy Policy outlines our practices regarding the collection, use, and protection of personal information, in compliance with the Digital Personal Data Protection (DPDP) Act, 2023, and other applicable Indian laws and regulations. This policy applies to our app and our website, www.kokokinder.com.

Information We Collect

Personal Information

This includes name, age, email address, contact number, and parent/ guardian contact information.

Usage Data

Information about how users interact with our app, such as gameplay statistics, preferences, and device information.

Payment Information

Subscription payment details, including payment method, billing address, and transaction history.

Location Data

We may collect and use location data to enhance the user experience.

How We Use the Information

We use the collected information to:

  • Provide, personalize, and improve our app and website services.
  • Communicate with users about updates, promotions, and support.
  • Process subscription payments and manage user accounts.
  • Ensure compliance with legal obligations and our terms of service.

Sharing of Information

We do not share personal information with third parties except:

  • With user consent.
  • As required by law or to protect the safety of our users.
  • With service providers who assist us in operating our app and website, subject to strict data protection agreements.

Parental Consent

For users under 18, we require parental consent before collecting any personal information. Parents can review, correct, or delete their child's information through their account settings. We Also provide parents with tools to monitor and manage their child’s app usage.

Data Security

We implement a variety of security measures to safeguard the personal information of our users, including:

  • Data encryption in transit and at rest.
  • Regular security audits and vulnerability assessments.
  • Access control measures to ensure that only authorized personnel can access user data.

User Rights

Users and their parents/guardians have the right to:

  • Access, correct, or delete personal information.
  • Withdraw consent for data collection and processing.
  • Opt-out of marketing communications.

Changes to this Policy

We may update this Privacy Policy from time to time. Users will be notified of any significant changes through the app, the website, or via email. Continued use of our app and website after such changes will be deemed acceptance of the new policy.

Grievance Officer

In accordance with the DPDP Act, 2023, the name and details of the Grievance Officer are provided below:

Rashmeet Walia

support@kokokinder.com

If you have any questions, concerns, or complaints regarding this Privacy Policy or our data handling practices, please contact the above address.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:

support@kokokinder.com ,info@kokokinder.com

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