Effective Date: September 23, 2025

Privacy Policy

Welcome to Koko Kinder (www.kokokinder.com), an educational gaming platform owned by Floating Bubbles Pvt. Ltd. (“We”, “Us”, “Koko Kinder”). We are committed to creating a safe, engaging, and transparent environment for our users and their families. We understand the importance of privacy, especially when it involves children, and we are dedicated to ensuring that all personal information collected is handled responsibly and in compliance with applicable laws.

This Privacy Policy explains our practices regarding the collection, use, sharing, and protection of personal information. We comply with applicable privacy and data protection laws in the regions where we operate, including COPPA (U.S.), CCPA/CPRA (California), PIPEDA (Canada), and the Digital Personal Data Protection Act, 2023 (India).

By using our app or website, www.kokokinder.com, you acknowledge and agree to the terms outlined in this Privacy Policy. If you do not agree, we recommend that you discontinue using our app or website.

Information We Collect

We are committed to collecting only the data necessary to provide and enhance our services. Types of information we may collect include:

1. Personal Information

• User Information: Parent’s year of birth for age verification. This is not stored or used for any other purpose.

2. Usage Data

• App Interaction: Details of user engagement, gameplay statistics, time spent, preferences, and navigation patterns.
• Feature Usage: Data on features accessed most frequently to improve user experience.

3. Device Data

• Technical Information: Device model, OS version, hardware specs, and available storage.
• Unique Identifiers: Device-level identifiers for internal operations such as Settings.Secure.ANDROID_ID, App Instance ID (Firebase), Device Token / Push ID. Used only for app performance, crash detection, and analytics.

4. Anonymized Analytics

Aggregated and anonymized data collected through Firebase Analytics to analyse user trends, engagement, and app performance. This data is not personally identifiable and is used to improve the user experience without any profiling or behavioural advertising.

5. Crash Reports & Performance Diagnostics

Information collected through Firebase Crashlytics to identify and resolve app crashes and other performance issues. This data helps troubleshoot app stability and enhance functionality without collecting personal information.

Payment Information

We do not directly collect, process, or store any payment card information provided through our Services. All payment transactions are securely processed by third-party payment service provider, such as Google. These third-party processors handle all aspects of payment processing in accordance with their respective terms, policies, and security protocols. We disclaim any liability arising from their collection, use, or storage of payment information. Users are encouraged to review the privacy policies of the respective payment processor for further details.

How We Use Your Data

• Provide Services: Deliver core functionality and user support, tailored to educational needs.
• Analytics & Performance Monitoring: Identify trends, diagnose issues, and assess feature effectiveness.
• Legal & Compliance: Comply with laws, respond to lawful requests, and protect user rights.

Children’s Data Processing

We take the privacy of children seriously and adhere to all relevant laws and platform policies. Here’s how we handle children’s data:

• We require explicit parental consent before collecting any personal information from children under 18.
• No sensitive personal data, such as photographs, biometric information, or precise location, is collected without explicit parental consent.
• Parents can request access to, correction of, or deletion of their child’s data at any time by contacting our support team at support@kokokinder.com. We process these requests promptly, usually within 30 days.
• All data collected is used strictly for educational and app improvement purposes, ensuring alignment with Google Play’s Families Policy and relevant data protection laws.
• Data is used strictly for educational and app improvement purposes, in alignment with Google Play’s Families Policy.
• We implement proper security measures to protect children’s data, including encryption, regular audits, and restricted access to authorized personnel only.

How We Protect Your Data

We take your data security seriously and implement proper measures to safeguard your information. Our approach includes:

• All personal data is encrypted both in transit and at rest using industry-standard encryption protocols to prevent unauthorized access.
• Data is stored on secure servers protected by firewalls and access controls, ensuring it is safeguarded from cyber threats and breaches.
• Access to personal data is restricted to authorized personnel only, who are trained in data privacy practices and bound by confidentiality agreements.
• We conduct regular security audits and vulnerability assessments to identify and mitigate potential risks.
• A dedicated team is in place to handle any data security incidents promptly, ensuring minimal impact on users.
• Our practices align with global security standards.

By combining these measures, we aim to protect your data from unauthorized access, alteration, disclosure, or destruction.

Data Sharing

At Koko Kinder, we value your privacy and are committed to ensuring that your personal information is not shared with third parties except in the specific cases outlined below. We take all reasonable steps to ensure that any third parties we share data with are compliant with relevant data protection laws and maintain high standards of security.

• 1. Sharing with Service Providers : We may share personal data with trusted third-party service providers who assist us in delivering our services. These providers help us perform functions such as hosting, analytics, and app performance monitoring. All third-party service providers are bound by strict data protection agreements to ensure that they handle your data responsibly and in accordance with applicable data protection laws.

Examples of third-party service providers include:

We use third-party servers to host our app’s backend services and databases.

We use services like Google Analytics for Firebase to analyze user interactions and improve app functionality. Please go through their Privacy Policy to learn more about their Personal Data processing practices.

Services like Crashlytics help us identify and address app crashes or performance issues.

These providers are not authorized to use your personal data for any purpose other than providing services to Koko Kinder.

• 2. Sharing with Legal Authorities : We may be required to share your personal information if we receive a lawful request from legal authorities, including government agencies, law enforcement, or regulators. This may happen in cases such as:

To comply with applicable laws and regulations, including responding to summons, court orders, or legal processes.

If we believe that sharing data is necessary to protect the rights, property, or safety of Koko Kinder, our users, or others, including preventing fraud, addressing security risks, or investigating illegal activities.

• 3. With Your Consent : In certain cases, we may ask for your explicit consent before sharing your personal information with third parties. For example, if we plan to partner with another company or offer third-party services, we may ask for your consent before sharing data that could identify you.

• 3. No Sale of Personal Data : We do not sell, rent, or trade your personal information to third parties for marketing purposes. Advertising and Monetization

We do not display any advertisements within our app or services, nor do we sell advertising space or engage in ad-based revenue models. Additionally, we do not share user data with third parties for advertising or marketing purposes.

Third-Party Services Used

In order to provide you with a seamless and efficient user experience, Koko Kinder relies on a variety of third-party services. These services help us with various aspects of our operations, such as app performance monitoring, analytics, and ensuring compliance with industry standards. Below is a detailed overview of the third-party services we use, the purpose for which we use them, and how they may collect and process your data.

1. Google Analytics for Firebase

• Purpose: Track user interactions within the app, analyse user engagement, and monitor app performance.
• Data Collected: Anonymized user activity, device information, and app interaction data.
• How it Helps: Provides insights to improve features, enhance user experience, and fix performance issues.
• Data Retention: Stored as long as necessary for app improvement and anonymized.

2. Crashlytics

• Purpose: Track app crashes and performance issues.
• Data Collected: Device information, app version, and diagnostic details during crashes.
• How it Helps: Allows real-time bug monitoring and stability improvements.
• Data Retention: Retained as needed to fix technical issues and anonymized.

3. Firebase Cloud Messaging (FCM)

• Purpose: Send non-personalized push notifications about app updates, features, and communications.
• Data Collected: Device Token, App Instance ID, and notification interaction data.
• How it Helps: Ensures efficient delivery of notifications and measures engagement.
• Data Retention: Kept only as long as necessary and anonymized.

4. Google Ads (Ad Campaigns)

• Purpose: Promote the Koko Kinder app through advertising campaigns.
• Data Collected: Anonymized device information and ad interactions.
• How it Helps: Increases app visibility and downloads.
• Data Retention: Retained according to Google’s policies and anonymized.

5. BigQuery (Analytics Platform)

• Purpose: Analyze anonymized app interaction data for performance monitoring.
• Data Collected: Device info, user activity, app interactions (all anonymized).
• How it Helps: Identifies performance issues and improves user experience.
• Data Retention: Stored only as long as necessary and anonymized.

Third-Party Data Handling

Third-party service providers do not sell, rent, or distribute user data for commercial gain. They process data solely for delivering services and in accordance with their privacy policies.

Children’s Online Privacy Protection Act (COPPA)

If you are located in the United States, Koko Kinder complies with COPPA. We obtain verifiable parental consent before collecting information from children under 13, and parents can review, delete, or control their child’s personal information.

California (CCPA/CPRA)

California residents have rights under the California Consumer Privacy Act and California Privacy Rights Act:

• Right to Know: Request what categories of personal information we collect and how it is used.
• Right to Delete: Request deletion of personal information unless legally required to retain it.
• Right to Correct: Request correction of inaccurate data.
• Right to Opt-Out: Koko Kinder does not sell or share personal data for advertising purposes.
• Right to Non-Discrimination: Exercising privacy rights will not affect services.

Contact: support@kokokinder.com

Other U.S. State Laws

Residents of Virginia, Colorado, Connecticut, Utah, and other states may have additional rights such as access, correction, deletion, and opting out of profiling. Requests can be submitted to support@kokokinder.com.

Canadian Users (PIPEDA and Provincial Laws)

• Accountability: Privacy Officer appointed (support@kokokinder.com).
• Purpose and Consent: Explicit parental consent required for children.
• Limiting Collection, Use, and Retention: Collect only minimal data, retain only as necessary.
• Accuracy and Safeguards: Data secured via encryption and access controls.
• Openness and Access: Users may request access, correction, or deletion of personal data.
• Cross-Border Transfers: Data may be stored outside Canada with appropriate safeguards.
• Challenging Compliance: Users may raise concerns with the Privacy Officer or OPC.

Data Anonymization, Security, and Aggregation

All data collected for analytics or advertising is anonymized, aggregated, and secured. No personally identifiable information is collected, and no ads are shown inside the app.

Data Retention

We retain personal data only as long as necessary to provide services, meet legal obligations, or fulfill contracts.

Specific Data Retention Guidelines

• Personal Information: Deleted within 30 days upon user request.
• Usage Data: Retained as needed for trends and app improvements.
• Device Data: Kept for troubleshooting and performance optimization.
• Crash and Performance Data: Retained typically for 90 days.
• Data Retention for Legal Compliance: Retained as required by law.

Data Deletion

Users can delete data via: Settings > Data Deletion or contact support@kokokinder.com. Requests are processed promptly.

Data Retention for Children

• Personal data collected only with parental consent.
• Minimal data retention, including gameplay statistics and device identifiers.
• Deletion upon withdrawal of parental consent within 30 days.

Security of Retained Data

We use encryption, access controls, and safeguards to protect retained data from unauthorized access, alteration, or destruction.

User Rights

• Access, correct, or delete personal information.
• Withdraw consent for data collection and processing.
• Be informed of data breaches.
• Lodge complaints with Data Protection Authorities.

Contact: support@kokokinder.com

Parental Consent

• Modify or delete their child’s data.
• Withdraw consent for data collection.

Updates to This Privacy Policy

Significant changes will be communicated via notices within our app or website. Continued use indicates acceptance of updates.

Grievance Officer

Rashmeet Walia
Email: support@kokokinder.com

Contact Us

Address: Floating Bubbles Private Limited, 69, N-2 Road, Harjinder Nagar, Kanpur, Uttar Pradesh-208007, India
Email: support@kokokinder.com, info@kokokinder.com
Website: www.kokokinder.com