Cancellation of Subscription
You may cancel your subscription at any time through your account settings. Upon cancellation, you will retain access to the Services until the end of the current billing period. No refunds will be provided for the remaining period of the subscription.
Refund Policy
In accordance with the Consumer Protection Act, 2019, and the Consumer Protection (E-Commerce) Rules, 2020, refunds will be processed as follows:
- Unsubscribed Services: If you unsubscribe from our Services, you will not be eligible for a refund of any prepaid subscription fees.
- Service Issues: If you encounter any issues with our Services that are not resolved within a reasonable time, you may request a refund. We will review your request and, if deemed valid, process the refund within 30 days.
- Payment Errors: In case of any payment errors or overcharges, we will refund the excess amount within 7 (Seven) business days of identifying the error.
Refund Process
To request a refund, please contact our customer support team at:
Please provide your account details and a brief explanation of the reason for your refund request. Our team will review your request and respond within 7 business days.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in [].
Changes to This Policy
We may update this Cancellation and Refund Policy from time to time. When significant changes are made, we will notify users through prominent notices within our Services (such as banners, pop-up notifications, or update prompts). Your continued use of the Services after such changes constitutes your acceptance of the updated policy